Frequently Asked Questions

Shipping

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Check our shipping policy here for more details.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email. For more information see our shipping policy here.

Zinc

Our SPF 50 Mineral Sunscreen is TGA registered and is a primary sunscreen.

Our tinted zinc sticks are not TGA registered. They are classified as secondary or cosmetic sunscreens and have a primary function of tinting the skin, with a secondary function of providing SPF. Despite the classification, they have been tested to the same Australian Sunscreen standard as all TGA listed sunscreens. The difference is that they are not made in a TGA registered manufacturing facility. They are made with love by us in our own small lab.

No zinc or sunscreen is completely waterproof however, our zinc formulas are made from beeswax, plant wax, natural oils and butters which form an incredibly water resistant balm.

Zinc oxide sits on top of the skin providing physical barrier protection. This means that the barrier can be disturbed by touching, towelling or any other contact.

We recommend you apply all SPF products every two hours to ensure that you are always covered.

Other

In some cases we offer returns. If you have made a mistake and ordered the wrong colour for example, we will happily accept the return as long as it is unopened an as new. For more on returns, see our returns policy here.